I cannot make any backup, I get this message:
'The encryption key specified must be no longer than 16 characters in length for AES128 encryption.' but the encryption key is only 11 characters.
and this message:
Activity ID: 9
Activity Type: Scheduled Backup
Settings: Sent to Online Vault
Completion: Failed
Backup Size: 0 B (0 files)
Total Size: 0 B (0 files)
Error :An online backup cannot be performed if the plugin is not currently logged into the online backup servers. Please click 'Online Backup Settings' and login to enable online backup.
But it keeps saying error, what am I supposed to do?