When I'm trying to create a new package, I'm getting the following error:
Server Status: 200 -OK
Error Message:
Build Folder: /home/content/b/h/u/bhutantravel/html/wp-snapshots/tmp
Some servers close connections quickly; yet the build can continue to run in the background. To validate if a build is still running; open the 'tmp' folder above and see if the archive file is growing in size. If it is not then your server has strict timeout constraints. Please visit the support page for additional resources.
I've changed the wp-snapshots folder permissions to 777 with no effect. I also selected Attempt network keep alive.
I've used this previously with no issue, except that the OS for the server for this site is now Linux. It is running PHP version 5.2.17.
Any help much appreciated as I really like this plugin and would like to use to transfer sites in the future. Thanks!