Hello support,
No hurries, but on my own website I get a "There was an error retrieving the JSON data from the server…. Details: error -- Not Found" message when choose back-up.
I tried switching the Backup Refresh Mode from AJAX to Normal in the system config and tried again.
After total process: 72% out of 4146 files the back-up screen disappears and I am on the front end of my site with a message "page not found".
What could I do next to get it to work?
Thanks.